Caribou Coffee workers have joined together to make our workplaces safe and fair! Now more than ever, workers, customers, and management deserve workplaces that support thriving lives and families. We are fighting for this, because we care about our coworkers, our shop-managers and our guests! Caribou Coffee has had a history of too-low-wages, lack of communication to shop-based workers (including managers), and lack of access to benefits.

Today, Caribou Team-Members are standing united in response to the current pandemic and for a better Caribou Coffee Future. Here we have outlined long-needed and urgent changes that Caribou Coffee Company can and should implement immediately for the improvement of the health of our workplaces, our families, and our customers!

We demand that CEO John Butcher, the Caribou Coffee Company, and the JAB Holding company (owners of Caribou Coffee) immediately meet our demands:

COVID-Related Demands

• $3/hour hazard pay rate increase for all shop-based workers until September, 2020 
  • This hazard pay increase should be backdated to April 7th, when workers demanded this!
• Close all stores until it is safe to go back to work. During closures, fully paid leave for all shop-based staff affected by closures.
  • Safe stores require at minimum:
    • Fully stocked PPE for all shop-based workers
    • Fully stocked cleaning and sanitizing supplies for every store
    • Contactless service
• Immediate cease of any intimidation tactics against workers that are organizing together and protected by law and a company-wide communication of an anti-retaliation policy.

Long-Term/Structural Changes Towards a Better Company

• $15 minimum wage across the company for all front-line workers and immediate implementation of credit-card and cash tipping for in-store and online and app-based orders.
• Wage transparency across the company to ensure workers are being paid equitably. 
  • Transparent company-wide hiring wages for each position  (Team Member, MOD, ASM, GM) based on a $15/hr company-wide minimum wage.
• Company-wide paid  sick & safe time policy for ALL workers. 
  • For every 20 hours worked, workers should earn 1 hour of paid sick and safe time.
  • Separate PTO and Sick Time on employee benefit documentation
  • Sick Time continued to be accrued after 2 years of working at Caribou in addition to PTO accrual. 
• 6-week Paid Family Leave policy available to all workers across the company.
• PTO for all workers, as well as equity and transparency around PTO for all employees 
  • Removal of full time employee status requirement (working 35 hours for at least 6 months and then continuing to work 35 hours each week) in order to accrue PTO  
  • For every 20 hours worked, one hour of PTO is accrued in addition to paid sick & safe time.
• The same healthcare benefits offered to Caribou Corporate Employees should be offered to all front-line workers!